What Data We Collect and Why We Hold It
When you open a 9kwin account, we collect the details you provide during registration — your name, email address, mobile number and any identity documents required for wallet verification. When you make a deposit or withdrawal through JazzCash, Easypaisa or Raast, we retain a record of
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that transaction to maintain your account wallet history and meet any obligations under applicable law. We also collect device and session data — such as your IP address, browser type and the pages you visit — to keep your account secure and to understand how the
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platform is used. We do not sell your personal data to third parties. Data shared with payment processors like JazzCash and Easypaisa is limited to what those services need to complete your transaction. If you are based in Pakistan, your data is handled in line with
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applicable local law and eligible-region requirements. You can request a copy of the data we hold, ask us to correct it, or request deletion by contacting our support team. Availability of certain features and data-handling obligations may depend on your local law and the region in
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which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.